🛡️ Player Wellbeing

Responsible Gaming at 8fb8 — Play Smart, Stay in Control

We want every 8fb8 player in Bangladesh to enjoy gaming as entertainment. This page explains the tools and resources available to keep your play safe, fun, and within your means.

🔞 21+ Only — 8fb8 is strictly for adults aged 21 and above. Gambling is not permitted for anyone under 21 years of age.

Our Commitment to Responsible Gaming

At 8fb8, we believe that gambling should always be a form of entertainment — never a way to earn income or escape personal problems. We are committed to providing every player across Bangladesh, from Dhaka to Chittagong, Sylhet to Cox's Bazar, with the tools and information needed to gamble responsibly and safely.

Responsible gaming is not just a policy at 8fb8 — it is a core part of how we operate. We actively monitor player behaviour, provide voluntary protective tools, and train our support team to identify and assist players who may be experiencing difficulties related to gambling. If at any point your gambling stops feeling like fun, we encourage you to use the tools on this page or contact our support team immediately.

Remember: Gambling involves real money and carries financial risk. Only ever bet with money you can genuinely afford to lose. Never chase losses. Set a budget before you play and stick to it.

Responsible Gaming Tools Available at 8fb8

8fb8 provides a range of practical tools that you can activate at any time through your account settings or by contacting our support team. These tools are free to use and take effect promptly once requested.

💰
Deposit Limits

Set daily, weekly, or monthly deposit caps to control how much you fund your account

⏱️
Time-Out

Take a short break from 24 hours up to 6 weeks — your account is paused during this period

🚫
Self-Exclusion

Permanently or temporarily close your 8fb8 account if you feel gambling is causing harm

📊
Activity Statements

Review a full history of your bets, deposits, and withdrawals to stay aware of your spending

🔒
Loss Limits

Cap the maximum amount you can lose in a set time period — losses above the limit are blocked

🎯
Session Reminders

Receive alerts after a set session duration to help you track how long you have been playing

How to Set Up Your Responsible Gaming Limits

Activating a limit or tool on 8fb8 takes only a few minutes. Follow these steps to protect your play before you start your next session.

  1. 1
    Log in to your 8fb8 account

    Visit the 8fb8 login page and sign in with your registered mobile number and password.

  2. 2
    Navigate to Account Settings

    Tap the account menu icon and select "Responsible Gaming" or "Player Protection" from the settings panel.

  3. 3
    Choose Your Tool

    Select the limit or feature you want to activate — deposit limit, loss limit, time-out, session reminder, or self-exclusion.

  4. 4
    Confirm Your Settings

    Enter the limit value or duration and confirm. Limit reductions take effect immediately. Limit increases require a cooling-off period. If you need help, contact [email protected].

Important: Reducing a limit or activating self-exclusion takes effect immediately and cannot be reversed during the selected period. This is a deliberate safety feature — if you are in doubt, always choose the more protective option.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and may not be obvious at first. The following signs may indicate that gambling is no longer a form of entertainment and may be becoming a problem. If you recognise any of these patterns in yourself or someone you know, please take action.

  • ⚠️Spending more money on gambling than you can afford, or borrowing money from friends and family to fund gambling activity.
  • ⚠️Chasing losses — continuing to bet in an attempt to recover money you have already lost, often increasing bet sizes as a result.
  • ⚠️Neglecting work, education, family responsibilities, or social relationships because of time or money spent on gambling.
  • ⚠️Feeling irritable, anxious, or depressed when not gambling, or using gambling as a way to cope with stress, loneliness, or difficult emotions.
  • ⚠️Lying to family members or others about the extent of your gambling activity or the amount of money involved.
  • ⚠️Failed attempts to cut down or stop gambling, or feeling a persistent urge to gamble even when you want to stop.
Need help now? If you recognise three or more of the signs above in your own behaviour, please reach out to our support team at [email protected] or activate a self-exclusion immediately through your account settings. You do not have to manage this alone.

Self-Exclusion — How It Works

Self-exclusion is the strongest protective tool available on 8fb8. When you activate self-exclusion, your account is immediately restricted from all gambling activity — you cannot place bets, access the casino, or make deposits for the duration of the exclusion period you select.

Self-exclusion periods at 8fb8 range from 30 days to permanent closure. Once activated, the exclusion cannot be lifted before the end of the chosen period. This is intentional — the cooling-off period exists to protect you from impulse decisions made during a difficult time.

  1. 1
    Contact Support or Use Account Settings

    Self-exclusion can be activated via your account settings panel or by emailing [email protected] with the subject line "Self-Exclusion Request". Our team processes all requests within 24 hours.

  2. 2
    Select Your Exclusion Period

    Choose from 30 days, 90 days, 6 months, 1 year, or permanent closure. We recommend choosing a longer period if you are unsure — you can always contact us to discuss your options.

  3. 3
    Confirm and Receive Acknowledgement

    Once confirmed, you will receive a written acknowledgement by email or SMS to your registered contact details. Your account access will be suspended immediately and any pending promotional materials will be paused.

Protecting Players Under 21

8fb8 is strictly an adult platform. All players must be 21 years of age or older to register and participate in any form of gambling on the platform. Age verification is a mandatory step in our registration and KYC process and is enforced without exception.

If you are a parent or guardian and are concerned that a person under 21 in your household may be accessing 8fb8, we recommend taking the following steps: activate parental control software on shared devices, keep your 8fb8 login credentials confidential, and contact our support team immediately if you believe a minor has registered an account.

Any account found to belong to a person under the age of 21 will be immediately suspended and all associated funds handled in accordance with our Terms and Conditions. 8fb8 does not knowingly allow underage gambling under any circumstances.

Support Resources for Problem Gambling

If you or someone you care about is struggling with problem gambling, help is available. You do not have to face this alone. The following resources can provide confidential guidance and support.

🎧 8fb8 Support Team — 24/7

Our player support team is available around the clock, every day of the year. Contact us at [email protected]

🏥 Mental Health and Counselling Services

Bangladesh has a growing network of mental health professionals and counselling organisations. If gambling is affecting your mental health, relationships, or financial wellbeing, we encourage you to speak with a qualified counsellor or psychologist in your city — whether in Dhaka, Chittagong, Rajshahi, or Khulna.

👨‍👩‍👧 Family and Community Support

Talking to a trusted friend, family member, or religious leader can be a valuable first step. Many people find that sharing their concerns with someone they trust helps them take action sooner. 8fb8 encourages open conversations about responsible gambling within families and communities across Bangladesh.

You are not alone. Thousands of people across Bangladesh manage their gambling habits successfully with the right support. Reaching out for help is a sign of strength, not weakness. 8fb8 is here to support you at every step.

8fb8's Pledge to Bangladesh Players

8fb8 pledges to maintain responsible gaming as a permanent and active priority — not a checkbox. We will continue investing in player protection tools, expanding our support resources, and training our team to respond quickly and compassionately when a player needs help. We will never target vulnerable players with bonus offers or promotional messages. We will always make it easy to set limits, take a break, or close an account.

Gambling at 8fb8 should always be enjoyable, voluntary, and within your means. If it ever stops being any of those things, our tools and team are here — 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6) — to help you get back to a healthy balance.

Play Responsibly — Enjoy 8fb8 Your Way

Ready to play? Set your limits first, then enjoy cricket betting, slots, live casino, and more — all in one place at 8fb8.

Play at 8fb8 Safely Read Our FAQ